Deficiency Records for Willow Ridge of Nc

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Updated as of October 01, 2019

This is not the most recent data for Willow Ridge of Nc. For the most recent information, click here.

A list of the most recent deficiencies for Willow Ridge of Nc. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure services provided by the nursing facility meet professional standards of quality. Health 2018-11-29 2018-12-21 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-11-29 2018-12-21 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2018-11-29 2018-12-21 N
Use approved construction type or materials. Fire Safety 2018-01-09 2018-01-23 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2018-01-09 2018-01-23 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2018-01-09 2018-01-23 N
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2018-01-09 2018-01-23 N
Meet other general requirements that are deficient. Fire Safety 2018-01-09 2018-01-23 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2018-01-09 2018-01-23 N
Allow resident to participate in the development and implementation of his or her person-centered plan of care. Health 2017-12-15 2018-01-12 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2017-12-15 2018-01-12 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2017-12-15 2018-01-12 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2017-12-15 2018-01-12 N
Ensure each resident receives an accurate assessment. Health 2017-12-15 2018-01-12 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2017-12-15 2018-01-12 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2017-12-15 2018-01-12 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2017-12-15 2018-01-12 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2017-12-15 2018-01-12 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2017-12-15 2018-01-12 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2017-12-15 2018-01-12 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2017-12-15 2018-01-12 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2017-03-02 2017-03-30 Y
Try to resolve each resident's complaints quickly. Health 2017-03-02 2017-03-30 Y
Protect each resident from mistreatment, neglect and misappropriation of personal property. Health 2017-03-02 2017-03-30 Y
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2017-03-02 2017-03-30 Y
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2017-03-02 2017-03-30 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2017-03-02 2017-03-30 Y
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2017-03-02 2017-03-30 Y
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2016-12-08 2017-01-22 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2016-12-08 2017-01-22 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2016-12-08 2017-01-22 N
Have restrictions on the use of portable space heaters. Fire Safety 2016-12-08 2017-01-22 N
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2016-11-04 2016-12-02 N
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Health 2016-11-04 2016-12-02 N
Conduct initial and periodic assessments of each resident's functional capacity. Health 2016-11-04 2016-12-02 N
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2016-11-04 2016-12-02 N
Allow residents the right to participate in the planning or revision of care and treatment. Health 2016-11-04 2016-12-02 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2016-11-04 2016-12-02 N
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2016-11-04 2016-12-02 N
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Health 2016-11-04 2016-12-02 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-11-04 2016-12-02 N
Store, cook, and serve food in a safe and clean way. Health 2016-11-04 2016-12-02 N
Dispose of garbage and refuse properly. Health 2016-11-04 2016-12-02 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2016-11-04 2016-12-02 N
Ensure that residents are safe from serious medication errors. Health 2016-11-04 2016-12-02 Y
Approved construction type or materials. Fire Safety 2015-10-29 2015-12-13 N
Corridor and hallway doors that block smoke. Fire Safety 2015-10-29 2015-12-13 N
Exits that are accessible at all times. Fire Safety 2015-10-29 2015-12-13 N
Properly located and lighted "Exit" signs. Fire Safety 2015-10-29 2015-12-13 N
A fire alarm system that can be heard throughout the facility. Fire Safety 2015-10-29 2015-12-13 N
Automatic sprinkler systems that have been maintained in working order. Fire Safety 2015-10-29 2015-12-13 N
Properly installed electrical wiring and equipment. Fire Safety 2015-10-29 2015-12-13 N